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The Emir of Kano, Aminu Ado Bayero, influential individuals, who visited the Nigerian Communications Commission (NCC) pavilion as well as telecom consumers, who participated at the ‘NCC Special Day’ at the recently-concluded 42nd edition of the Kano International Trade Fair, 2021 in Kano State, have commended the Commission for its various … Consumer Protection 2021 . Federal Awareness creation is a key tool in this regard. about ENFORCEMENT OF CONSUMER PROTECTION IN NIGERIA: … Policy is Nigeria - Market Overview In order to control the market, the government has introduced a number of laws giving customers rights about the quality of the goods they buy. Consumer Fraud Reporting is an free online service to warn consumers about specific types of financial and other scams via the internet and provide a means to report scams and fraud. b. Consumer Protection Council - ProGuide It is set up to help in the protection of the consumers in Nigeria and to perform some other function like:-. Nigeria, being a pro-consumer state with a population of about 170 million people9, must take steps to ensure that its people have smooth recourse to remedies for breach of their rights. Consumer The FCCPA established the Federal Competition and Consumer Protection Commission (" FCCPC " or " Commission ") to, amongst others: b. Speaking at the event, the NDIC chief said, “Banks can only effectively perform their role in the economy when they are healthy, safe and sound, and as such expected to be highly liquid, adequately capitalized, with high-quality assets and robust risk management systems at all times.This is why the banking sector is exceptionally important for … Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace.Consumer protection measures are often established by law. 2.0 Literature Review The protection and advancement of consumer interests have therefore become a major concern to the government. consumer Regulatory Schemes in Nigeria. However, there is a distinction to be made between data protection and untraceable data. Perspectives on Consumerism and Consumer Protection CONSUMER PROTECTION The consumers protection body set up by the Federal Government of Nigeria by law is the Nigerians’s Consumers Protection Council and the head of this body is Mrs Dupe Atoki. Protection from hazardous products, services, and production processes. The Federal Competition and Consumer Protection Commission (FCCPC) says electricity has again topped its 2021 consumer related complaints chart just like in 2020. 66) Consumer Protection (Sales Promotion) Regulations 2005 . Chief Executive Officer of the Commission, Mr Babatunde Irukera, disclosed this in an interview with NAN in Abuja on Sunday. Atiku M. Jafar is a past National President of the Law Students’ Association of Nigeria and a young researcher in Energy Law.’ Source: Opinion Nigeria The Consumer Affairs Bureau is one of the key departments of the Nigerian Communications Commission. 4. Consumer Products. The Consumer Protection Council (CPC) is an agency of the Government of Nigeria with the mandate of addressing consumers' complaints, providing consumer education, and encouraging trade, industry, and professional associations to develop and enforce quality standards designed to safeguard the interests of consumers. POPULAR ARTICLES ON: Consumer Protection from Nigeria. Published. Federal Competition and Consumer Protection Commission (FCCPC) has said the joint committee tackling violation of consumer rights in the money lending industry will shut down illegal businesses. Electricity, banking, aviation top Nigeria’s consumer complaint chart in 2021— FCCPC According to the Federal Competition and Consumer Protection Commission (FCCPC), electricity will once again topped the list of consumer complaints in 2021, as it did in 2020. The term consumer protection covers a wide range of areas including: a) Unsafe products and goods. 8 Section A: Laws Creating Regulatory Agencies 1. Nigeria's Secret Police, DSS Arrests Kano Consumer Protection Council Chairman, Gen. Dambazau. Recently, Nigeria also enacted a legal framework that protects consumers’ rights online. Consumer Protection Unit, Department of Trade and Consumer Protection: Brazil: Administrative Council for Economic Defense (CADE) Office of Consumer Protection and Defense, Ministry of Justice: Brunei Darussalam: Brunei Competition Commission Competition and Consumer Affairs Department, Department of Economic Planning and Development: … Consumer Protection Agencies in Nigeria In Nigeria, the “oil boom” (a phrase used to refer to the world oil crisis of the early 1970’s which astronomically increased the country’s foreign earnings) and the consequent review of wages and salaries by … To encourage the adoption of appropriate measures to ensure that products are safe for either intended or normally safe use. 4.1.2. The consumers protection body set up by the Federal Government of Nigeria by law is the Nigerians’s Consumers Protection Council and the head of this body is Mrs Dupe Atoki. Notwithstanding the provisions of any other law but subject to the provisions of the constitution of the Federal Republic of Nigeria, in all matters relating to competition and consumer protection, the provisions of this Act shall override the provisions of any other law. Prior to the enactment of the FCCPA, the principal legislation that protected the rights of consumers in Nigeria was the Consumer Protection Council Act, 2004 (“CPA”) which established the Consumer Protection Council (“CPC”); however, the FCCPA repealed the CPA and the FCCPC assumed all rights, interests, obligations, assets, and liabilities of the CPC. B. Kanyip, published by Anonim which was released on 17 December 1997. Keywords: consumer rights, consumer protection, public policy and Nigeria 1. Chief Executive Officer of the Commission, Mr Babatunde Irukera, disclosed this in an interview with NAN in Abuja on Sunday. ... Nigeria. The enactment of consumer protection Law In Nigeria, is only an attempt at consumer protection. It is designed to protect consumers from unscrupulous producers and service providers. Right to Choose: Access to a variety of quality products and services at competitive prices. The FCCPC came into existence as a result of the Federal Competition and Consumer Protection Act (Cap. Standard Organization of Nigeria (SON) Consumer Protection Council (CPC) Directorate of Consumer Protection (DCP) National Agency for Food and Drug Administration and Control (NAFDAC) Nigerian Communications Commission (NCC) Economic and Financial Crimes Commission … “The consumer in developing countries is sick, not necessarily in a physiological sense, but in the Legal sense The policy covers three areas commonly pursued in enforcement of negative option cases: disclosures, consent, and cancellation. Synopsis : The Consumer and Consumer Protection in Nigeria written by Felicia N. Monye, published by Anonim which was released on 19 December 2021. What NDIC is saying. Moves to put Data Protection Regulation (DPR) in place in Nigeria, China, and India have seen different developments this week. (4) The Minister shall have power to remove from office any member of the State Committee. The Consumer Protection Council Act (1992 No. The Central Bank of Nigeria (CBN) issued a circular in 2011 directing all banks to expand their existing ATM HELP DESK to handle all types of consumer complaints. Electricity, banking, aviation top Nigeria’s consumer complaint chart in 2021— FCCPC According to the Federal Competition and Consumer Protection Commission (FCCPC), electricity will once again topped the list of consumer complaints in 2021, as it did in 2020. M. Nuruddeen and Y.B. Department of Consumer Protection Department of Public Health Department of Agriculture OEC Child Care & Youth Camp Licensing CAES Department of Entomology Department of Developmental Services Office of State Fire Marshal Licensing Department of Revenue Services Department of Banking Secretary of the State Notary Unit DEEP Pesticide Program Whilst the Competition and Consumer Protection Tribunal (the “Tribunal”) was created by the FCCP Act to handle issues and It is an act to provide for the establishment of the consumer protection council and for matters connected therewith. e. Not be misleading or deceptive. The Nigerian Federal Government Recruitment 2021 is for graduates and non-graduates who are willing to put in their effort to work.. The Federal Competition and Consumer … The Federal Competition and Consumer Protection Act 2019: Regulatory Implications for Merger Transactions in Nigeria. The Federal Competition and Consumer Protection Act, 2018 ("FCCPA") is the primary legislation which governs and protects the rights of consumers in Nigeria. By Dr. Joseph Nwobike, Ph.D, FCTI. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class. To encourage the adoption of appropriate measures to ensure that products are safe for either intended or normally safe use. Conceptual Framework Policies constitute the framework, the lever, the plank, and the backbone for meaningful decisions. In order to control the market, the government has introduced a number of laws giving customers rights about the quality of the goods they buy. IPA is seeking a Consumer Protection Embedded Lab Manager to support the Consumer Protection Research Initiative in Nigeria, which partners with providers, regulators and civil society to conduct research which develops the next generation of solutions for digital financial services in emerging markets. It is designed to protect consumers from unscrupulous producers and service providers. Atiku M. Jafar is a past National President of the Law Students’ Association of Nigeria and a young researcher in Energy Law.’ Source: Opinion Nigeria parts of the universe, the concept of Consumer Protection is same in Nigeria. Nigeria, to promote and protect the interest of consumers over all products and services. According to the report, most African countries with data protection legislations lack independent data protection authorities meant to enforce legal compliance. Provides an overview of the key privacy and data protection laws and regulations across the globe. Key Findings: Transparency and Hidden Charges: Extra or unclear fees and charges were experienced by consumers across the different DFS products and channels. Innovations for Poverty Action is an affirmative action equal opportunity employer. 5. Organization EMS Posted 26 Aug 2021 Closing date 23 Sep 2021 Abuja We are looking, on behalf of our client, an international NGO, for a skilled Consumer Protection Embedded Lab Manager, Nigeria. Duty of State Committee The Federal Competition and Consumer Protection Commission (FCCPC) has disclosed that electricity has again topped its 2021 consumer-related complaints chart just like in 2020. CONSUMER PROTECTION POLICY IN NIGERIA (A CASE STUDY OF SURVEY OF CONSUMERS IN ENUGU STATE) ABSTRACT Marketing as a profession and an academic discipline has undergone a rebirth which has made it’s principles more embracing and positive in it’s everyday application in improving product innovation. Politics General. THE Federal Competition and Consumer Protection Commission (FCCPC), the Central Bank of Nigeria (CBN) and the Economic Financial Crimes Commission (EFCC) are set to commence investigations into the illegal practices of digital money lenders in the country. Nigeria Consumer Protection in Digital Finance Survey. So as to guarantee standards with guidelines and […] Currently the enabling legislation is the Standards Organization of Nigeria Act, Cap S9. c) Fraudulent misleading or unfair trade practices d) Insufficient information to exercise a product buying decision or a product decision to use the goods or services. Supremacy of the Federal Competition and Consumer Protection Act. ( Laws of the Federation of Nigeria, 2004 SON ACT 2004). For over 20 years, Coollink.ng has been committed to changing the way people think about the Internet. This work forays into the main aspects of this body because of its essence in the consumer protection arena. 4.1.2. The objectives of the Act will be implemented by a Federal Competition and Consumer Protection Commission and enforced by … There are many regulatory bodies in Nigeria charged with the monitoring, control, regulation and execution of government policies among organizations and companies in the country. Consumer Complaint Form; Live chat agents can provide basic guidance and assistance. Federal monarchy, a federation of monarchies; Federation, or Federal state (federal system), a type of government characterized by both a central (federal) government and states or regional governments that are partially self-governing; a union of states; Federal republic, a federation which is a republic; Federalism, a political philosophy This work forays into the main aspects of this body because of its essence in the consumer protection arena. What have actually become of some consumer, protection policies in Nigeria such as standard organization of Nigeria act of 1976, National Agency for Foods and Drugs Administration Control (NAFDAC) counterfelt and take drugs (MISC, Provision) Decree of 1989, National Drug Law enforcement Agency act of 1989. LEGAL REGIME FOR THE PROTECTION OF CONSUMERS OF FINANCIAL SERVICES IN NIGERIA. public policy vis-à-vis consumer protection in Nigeria and recommends that much still need to be done. Achieving Consumer Rights Protection In Nigeria. CPC MISSION AND LEGAL FRAMEWORK. The Chief Executive Officer of the Commission, Mr Babatunde Irukera, told newsmen in Abuja that banking-related complaints were second on the chart. The office of the Consumer Court in Mumbai is at 3rd Floor, New Administrative Building, Bandra East, Mumbai - 400051, Near Chetna College The sensitisation and advocacy discussion was meant to bring Nigerians abreast of the necessary policies guiding trade, competition and … Nigeria's Secret Police, DSS Arrests Kano Consumer Protection Council Chairman, Gen. Dambazau Dambazau is also the Chairman of the … The focus of this study is on the state of consumerism and consumer protection in Nigeria, with particular attention on the Consumer Protection Council Act, CAP C25, 2004. The EPSRA should also be amended and reinforced with more consumer protection principles to reflect the constitutional imperative for consumer protection in the NESI. and products is the Standards Organization of Nigeria (SON). The joint committee addressing the violation of consumer rights in the money lending industry will shut down illegal businesses at the beginning of its application, says the Federal Commission on … The Q3 2021 growth rate represents a decline of 0.98% when compared to the preceding quarter (5.01%), but reflects a sharp uptick of 7.65% relative to the growth rate recorded in Adeola Oyinlade & Co. is a full-service law firm with its head office in Lagos, Nigeria that offers a variety of legal services to a vast range of national and foreign clients. In Nigeria, protection of the consumer has taken backstage which is seen as not paramount to business and manufacturers. Any information obtained from a live chat agent is informal guidance. On March 15 every year, global attention is drawn to the issues of consumers’ rights and responsibilities. CONSUMER PROTECTION IN NIGERIA Consumer protection can be viewed as the totality of efforts geared at preventing consumer exploitation. FCCPC is the apex consumer protection agency in Nigeria established to improve the well-being of the people. on. The Federal Trade Commission ("FTC") recently issued an enforcement policy cautioning companies engaged in "negative option marketing" of potential legal action if the sign-up process for subscription services fails to … The laws and regulations governing gambling in Nigeria can be a little confusing because there is no cut and dried law or legislation that solely addresses gambling in Nigeria. In furtherance of its statutory responsibility to promote confidence in the financial system, the CBN had over the years implemented a measure of consumer protection mainly in the form of customer complaint management. Petroleum jelly is a simple yet wonderful product that provides a host of benefits for your skin. In this part one of our series on the comprehensive state consumer data protection acts, we walk you through the thresholds for determining the applicability of the new laws. Introduction A very difficult task which we had to tackle at … This article is written by Shreyak Patnaik, a third-year student pursuing B.A LL.B from Symbiosis Law School, Hyderabad.This article deal with the Consumer Protection Act, 2019, the changes the act has gone through, the relevant … The main aim of this project is to … Nigeria sustained the growth trajectory seen in the last three quarters, as the economy recorded a real growth rate of 4.03% y/y in Q3 2021. Consumer Protection Council’s credibility hit an all-time low following the deployment of its former boss, Baffa Baba Dan’Agundi, as the seizure of illicit drugs and food products seized.. During the reign of Kano Road Traffic Agency (KAROTA) boss, Dan’Agundi as the acting Chairman of the protection council, over N15 billion illicit drugs and other … The Federal Competition and Consumer Protection Commission (FCCPC) has stated that the joint committee tackling violation of consumer rights in the money lending industry will shut down illegal businesses. Senior Advocate of Nigeria, of The Centre For International Legal Studies, Austria. Consumer Protection in Relation to Quality of Service in the Telecommunications Sector in Nigeria. Therefore, many commentaries about the FCCPA focus on this new competition regime. and products is the Standards Organization of Nigeria (SON). On the 28 th of February 2020, Social Media was abuzz with reports from a distressed user about the hike in the price of hand sanitizers, at over 300% of the original price, in the wake of the Corona Virus epidemic which a patient was recently diagnosed with in Nigeria. 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